IES Infrastructure Solutions Message on COVID-19

IES Infrastructure Solutions Message on COVID-19
As of March 17, 2020

IES Infrastructure Solutions is closely monitoring the Coronavirus situation with the use of the Centers for Disease Control and Prevention (CDC) and the World Health Organization’s (WHO) official communications regarding COVID-19 and subsequently sharing such information with our employees.

IES Infrastructure Solutions Objectives:

  1. Monitor the latest knowledge and data concerning the Coronavirus by reference to the CDC and WHO
  2. Maintain business operations to the extent possible, and minimize disruptions
  3. Coordinate mitigation efforts and communicated regularly with customers and suppliers
  4. Communicate updates and preventive measures to employees
  5. Ensure communication systems are working effectively and make timely communications to our stakeholders

Points of Contact

If you have any questions regarding IES Infrastructure Solutions’ response to the COVID-19 outbreak, please contact one of the following individuals, who are leading our response:

Sean Suttman – 513.828.9280 /

Kayla Householder – 330.844.1411 /

Business Continuity

IES Infrastructure Solutions has reached out to its significant suppliers to anticipate and minimize any delay or shortage issues with respect to our supply chain or with respect to performance on jobs.  We are also coordinating with clients on an ongoing basis to communicate any anticipated delays or other impacts related to COVID-19.  Where possible, we are exploring alternate suppliers, planning to re-assign employees or add temporary labor if available, to attempt to minimize disruption to our business.

Suspected or Identified Case

In the event IES Infrastructure Solutions becomes aware of an actual or suspected case of COVID-19 among the IES Infrastructure Solutions employees or at one of our job sites, managers have been instructed to immediately notify the above points of contact, who will coordinate our response.  Steps taken will likely include:

  • Isolation or removal of the affected individual
  • Notification of any individuals who may have been in close contact with the affected individual
  • Enhanced sanitation of all affected areas, and
  • Prompt notification of all other stakeholders on the job site who may be affected

Mitigation Actions

IES Infrastructure Solutions is taking measures, in accordance with the CDC and WHO recommendations, to protect our employees, customers, and business partners. IES Infrastructure Solutions has adopted the following policies and recommendations:

  • Prohibiting international travel for company business
  • Limiting non-essential business travel within the U.S. (essential travel is travel that is critical to business continuity)
  • Executive management will review all travel requests
  • The use of video conferencing systems is preferred and recommended means of conducting business-related interactions
  • Limiting site/project visits and visits to physical office locations
  • Discouraging community provided food (i.e., shared meals/drinks, potlucks, group meals) and encouraging staggered lunchtimes
  • Advising employees to reschedule any personal travel internationally or to areas experiencing an outbreak
    • Advising employees that, if they choose to travel, they may be required to work remotely for at least 14 days upon return
  • Advising employees with a household member who has recently traveled outside of the U.S. or to a domestic location experiencing an outbreak, if practical, to work remotely for 14 days upon the household member’s return
  • Advising employees who have (a) traveled outside of the U.S., (b) to a domestic location experiencing an outbreak or (c) who have encountered someone who has traveled to such a location in the last month and who are now ill, that they should remain at home and immediately notify their manager

Employee Education

We are also continually educating our workforce on the CDC recommendations for everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth
  • Stay home when you are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean/disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60 percent alcohol. Always wash hands with soap and water if hands are visibly dirty

The Coronavirus is a rapidly evolving situation, and we expect to continually update our responses and recommendations to match the latest recommendations from the CDC and WHO. Additional or revised recommendations may be issued based on developing information.